Streamlining Medical Admin
So You can focus on care
Reliable Medical Admin Assistance
Your time is valuable, and every moment spent on administrative tasks is time taken away from what matters most, your patients. Managing appointment scheduling, email inboxes, calendar coordination, data entry, and patient records can be overwhelming, but you don’t have to do it all yourself. At Radmin Edge we offer tailored Medical Admin Services to meet your needs.
At Radmin Edge, you will get professional, dependable, and efficient virtual admin assistance in the form of medical admin services that suit the requirements of health professionals. You may require assistance scheduling appointments, keeping your inbox and calendar tidy, or supervising your patient records and data entry. Whatever it may be, you can count on expert help to keep your practice running smoothly. With flexible and quality support, you can work smarter, mitigate stress and improve efficiency, without the costs or commitment of employing in-house staff. Your day will flow effortlessly, your admin work will be under control, and your attention will be geared appropriately to what it should be: your patients. Allow Radmin Edge to deal with the admin side and allow you to devote your time and energy to delivering exceptional care. The initial process is simple. We will kick off with a free 30-minute discovery call to ascertain your requirements and areas in which you need the most assistance. From this information, you will receive a personalised service plan tailored to your particular workflow, which may be daily inbox and calendar supervision, appointment scheduling, updates to patient records, or data entry. You then get dependable, effective and professional help whenever required, without the hassle of training or management of in-house staff.
Why Choose Our Service Bundles?
Expertise You Can Trust
With years of specialised experience supporting New Zealand medical practices, we understand your specific needs and privacy requirements.
Efficiency Guaranteed
Our virtual medical assistants save your team over 15 hours weekly and reduce data entry errors by up to 25%.
Patient-Centred Approach
We deliver compassionate communications and fast response times to increase patient satisfaction by over 10%.
Significant Time and Cost Savings
Our virtual medical assistants are here to streamline your clinic's operations. By handling repetitive admin tasks with proven, optimised processes, we can free up more than 15 weekly hours for your team. This efficiency gain reduces operational costs and allows your clinical team to focus on what they do best: patient care.
Our Service Bundle Plans
Essential Medical Admin Support
BRONZE PLAN: 10 HOURS / $880 / MONTHLY
- Managing appointment bookings, cancellations, and rescheduling to optimise physician time and reduce no-shows
- Handling phone calls and emails efficiently, prioritising urgent requests and routing others appropriately
- Collecting and processing patient intake forms to prepare your clinical team in advance
- Updating basic patient demographics and records to keep information accurate and accessible
- Coordinating calendars and reminders to ensure your schedule stays organised
- Taking messages with detailed notes and following up to reduce missed communications and delays
Comprehensive Medical Admin Support
SILVER PLAN: 20 HOURS / $1,680 / MONTHLY
Includes all Essential Support tasks, plus:
- Maintaining detailed and up-to-date Electronic Health Records (EHR) to improve clinical decision-making
- Conducting timely payment follow-ups to maximise revenue collection
- Digitising paper records and maintaining databases for quick and reliable retrieval of clinical documents
- Generating regular management reports and analytics to help you identify workflow bottlenecks and financial opportunities
- Creating and managing customised communication templates, ensuring consistent messaging across patients and staff
- Coordinating patient follow-ups, such as appointment confirmations, test result notifications, and post-visit outreach
Full-Service Medical Admin & Care Coordination
GOLD PLAN: 40 HOURS / $3,200 / MONTHLY
Includes all Comprehensive Support, plus:
- Managing prescription refill requests efficiently and liaising with prescribing clinicians to minimise delays
- Coordinating referrals with specialists, laboratories, and other care providers, ensuring smooth transitions for patients
- Providing virtual reception services, including call screening, routing, and managing patient queries in real time
- Supporting emergency protocols by gathering critical information and assisting with urgent patient intake processes
- Tracking all activities diligently and offering a dedicated support liaison to provide personalised assistance and consistent communication
